Privacy Policy

Effective Date: September 1, 2018

1. Introduction

This Privacy Policy explains to Users of the Inspired websites and mobile applications offered by or powered by Inspired, microsites, software and platform (collectively, the “Inspired Platform”), how Inspired Member, Inc., doing business as Inspired (“Inspired”, “we” or “us”), gathers and uses information collected in connection with use of the Inspired Platform. Inspired takes reasonable steps to protect User privacy consistent with the guidelines set forth in this Privacy Policy and with all applicable laws. In this Privacy Policy, “User”, “Member” or “you” means any person using the Inspired Platform, whether by browsing the Inspired website, using Inspired mobile apps, or participating in any other activities available through the Inspired Platform.

BY ACCESSING/USING THE INSPIRED PLATFORM OR SUBMITTING ANY INFORMATION TO INSPIRED, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE INSPIRED PLATFORM.
2. First up, we want you to know this:

You control your personal information on the Inspired Platform. We will never disclose your email address, transaction history, or other information to any third-party for their marketing purposes without you first authorizing that third-party to access such information. This allows you to use the Inspired Platform without receiving a whole lot of direct marketing you don’t want.

3. Why do we have this privacy policy?

All companies that you do business with choose whether and how they want share your personal information. Federal law gives you the right to limit some, but not all, of that sharing. Federal law also requires companies to tell you how they collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

4. What information do we collect?

Personal Information: Inspired collects some of your identifying information in connection with your profile, depending on how you use the Inspired Platform. When you create an Inspired Member Account (whether through an Inspired App or Inspired website), engage in a Program, submit content to Inspired, complete a survey, send us feedback, request information about the Inspired Platform, apply for a job, or sign up for special offers from third-parties, Inspired may collect information from you, which could include the following (collectively, “Personal Information”):

  • first and last name
  • mailing address
  • email address
  • mobile phone number
  • date of birth
  • location

Financial Information: In order to use the Inspired Platform in connection with payments to merchants, you will need to link a payment instrument, such as a debit card account number, to your Inspired Member Account (“Financial Information”). Inspired will only collect Financial Information from Members using a secure, transparent pass through to our third-party data vault and payment gateway provider. Inspired will never store your Financial Information itself.

Partnership with Plaid Technologies, Inc.: Inspired uses Plaid Technologies, Inc. (“Plaid”) to gather your data from financial institutions which means that your data will be treated by Plaid in accordance with Plaid’s privacy policy available at https://plaid.com/legal. By using the Service, you grant us and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy available at https://plaid.com/legal.

Web Tracking Information: Web Tracking Information: Inspired and its third-party service providers may use web tracking technologies, such as cookies, web beacons, pixel tags and clear GIFs, to collect data related to usage of the Inspired Platform, the Programs, and web and email marketing conducted by or on behalf of Inspired. Such data may include:

  • The address of the websites you visited before and after you visited the Inspired Platform,
  • The type of browser you are using,
  • Your Internet Protocol (IP) address, and
  • What pages in the Inspired Platform you visit and what links you clicked on.

In order to collect Web Tracking Information and to make your use of the Inspired Platform more efficient, we may store cookies on your computer. Inspired and third-party contractors engaged to provide services on behalf of Inspired may also use web tracking technologies that are placed in web pages on the Inspired Platform or in email communications to collect information about actions that users take when they interact with the Inspired Platform or such email communications. Web Tracking Information is not correlated by Inspired to individual users. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Inspired Platform, but this may affect the performance of the Inspired Platform.

5. How does Inspired use and share your information?

All companies need to share customers’ personal information to run their everyday business. In this section, we explain the reasons that companies can share their customers’ personal information; the reasons Inspired chooses to share information; and whether you can limit this sharing.

Personal Information: Inspired will use and store your Personal Information to deliver the Inspired Platform to you (including purchases, donation tracking, and system notifications); to notify you of giving opportunities; to improve our products and services; to investigate (and remedy) fraudulent or allegedly fraudulent activity; and to perform aggregated data analysis.

Inspired does not sell or rent its mailing list, and we will not disclose your email address to any third-party for marketing purposes, unless you specifically authorize a third-party to access your information. Inspired will disclose your Personal Information to third-parties only in the following limited circumstances:

  • Inspired may allow third-parties, who are performing marketing services, delivering goods, administering promotions, analyzing data and usage of the Inspired Platform, or operating the Inspired Platform or providing support and maintenance services for the Inspired Platform to access Personal Information. We require third-parties to use the Personal Information they access only in connection with the services they perform for us and never for any marketing or other purposes.

Aggregate Information: Inspired may also use Personal Information to create aggregated data for analytical purposes. This statistical information does not contain any individual identifying information or contact information and is used to understand our customer base as a whole and to better serve our market. Inspired reserves the right to share such aggregated, non-identifiable data with third-parties.

Web Tracking Information: Inspired uses Web Tracking Information to administer the Inspired Platform and to understand how well our Inspired Platform is working, and to develop aggregate, statistical information on usage of the Inspired Platform. Inspired may disclose Web Tracking Information, without individual identifying information, to third-parties including but not limited to advertisers and advertising agencies, in order for Inspired and such third-parties to analyze the performance of the Inspired Platform and the behavior of users, to operate and improve the Inspired Platform.

Email Communications: By providing your email address you are opting in to receive both administrative and promotional emails concerning the Inspired Platform, including new features, promotions and Programs. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email or by contacting Inspired Support. All Inspired Members receive administrative emails. If you wish to opt out of administrative emails, you must contact Inspired to delete your account entirely and cease use of the Inspired Platform, as described below.

Network Operators: Use of the Inspired Platform may involve use of the services of third-party telecommunications carriers and service providers (such as the services of the carrier that provides cellphone service to you). Such carriers and service providers are not Inspired’s Contractors, and any information that a carrier collects in connection with your use of the Inspired Platform is not Personal Information and is not subject to this Privacy Policy. Inspired is not responsible for the acts or omissions of telecommunications carriers or service providers.

Additional Disclosures: Notwithstanding anything to the contrary in this Privacy Policy, Inspired reserves the right to use or disclose Personal Information and any other information Inspired collects in connection with the Inspired Platform: (a) to any successor to Inspired’s business, including as a result of any merger, acquisition, asset sale or similar transaction; (b) to any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or legal process; or (c) if in Inspired’s reasonable discretion, such use or disclosure is necessary to enforce or protect Inspired’s legal rights or to protect third-parties.

6. Privacy settings/opt out.

If you would like to opt out of your use of the Inspired Platform (your Inspired Membership), please contact us at support@inspired.com or 1-800-205-9347. We will promptly disable your Inspired Member Account. You may also request to opt-out of promotional email communications the same way. Disabling your Inspired Membership will not remove records of past transactions or delete information stored in our data backups and archives, as required by law. Data on past transactions and data stored in backups and archives will be deleted in the normal course of Inspired’s business. You may elect to opt-out at any time after registering for the Inspired Platform.

7. Access and updating of information.

Inspired encourages you to review and amend your email address or contact details by visiting your settings within the Inspired mobile app at any time. For additional assistance, please contact us by sending an email to support@inspired.com, calling us at 1-800-205-9347 or chatting with us via your Inspired mobile app.

8. General.

Security: We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this Policy and all applicable laws. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third-parties.

Electronic notice; amendments: Inspired may modify or amend this policy from time to time. We will notify you of these changes by posting the modified Privacy Policy, which will be available for review by you, on our website at https://www.inspired.com/privacy/. We encourage you to periodically review this page for the latest information on our privacy policy and practices.

Children: Inspired does not knowingly solicit data from or market to persons under 18 years of age, and no part of the Inspired Platform is directed at persons under 18. If you are under 18 years of age, then please do not use the Inspired Platform.

Your California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third-parties or corporate affiliates for those third-parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third-parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to support@inspired.com or P.O. Box 31 Manhattan Beach, CA 90267.

Inspired Platform Visitors from outside the United States: Inspired and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access or use the Inspired Platform, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to such laws.