E-Communications Disclosure

Too long; don’t read (tl;dr) summary:

You’re agreeing to let us send you all necessary information via electronic communications (emails, via app, online, etc.) so you don’t get a bunch of paper snail mail from us. If you change your mind and want to get paper mail, call us or send us a letter! Also, make sure to keep all of your addresses up to date so we can actually reach you and send you important stuff.


It is suggested that you read this document and save a copy in your digital records for your reference.

Note: This E-Communications Disclosure (“Disclosure”) applies to any and all communications or disclosures that we are legally required to provide to you in writing in connection with your Inspired Card and any related products and services (“E-Communications”).

1. Scope of Communications to Be Provided in Electronic Form.

When you use a product or service to which this Disclosure applies, you agree that we may provide you with any required communications or disclosures in electronic format, and that we may discontinue sending paper communications and disclosures to you, unless and until you withdraw your consent to E-Communications as described below. Your consent to receive E-Communications includes, but is not limited to:

  • All legal and regulatory disclosures and communications associated with Inspired Card and any related products and services
  • Your Cardholder Agreement and any notices about a change in the terms of your Cardholder Agreement
  • Privacy policies and notices
  • Error Resolution policies and notices
  • Responses to claims filed in connection with your Inspired Card
  • Notices regarding insufficient funds or negative balances
2. Method of Providing Communications to You in Electronic Form.

All E-Communications that we provide to you will be provided by e-mail, via the Inspired mobile app, or by posting such E-Communications in our help center at inspired.com/help.

You may withdraw your consent to receive E-Communications at any time by calling Customer Service at 800-205-9347, or requesting in writing to: Inspired, PO Box 31, Manhattan Beach, CA 90267. We will not impose any fee to process the withdrawal of your consent to receive E-Communications. Any withdrawal of your consent to receive E-Communications will be effective only after we have a reasonable period of time to process your withdrawal. In the meantime, you will continue to receive E-Communications from us. If you withdraw your consent, the legal validity and enforceability of prior required disclosures and communications delivered in electronic form will not be affected.

4. How to Update Your Records.

It is your responsibility to provide us with a true, accurate and complete e-mail address, your contact information, and other information related to this Disclosure and your Inspired Card profile, and to maintain and update promptly any changes in this information. You can update information (such as your e-mail address) by logging into the Inspired mobile app and visiting your profile screen in Settings, calling Customer Service at 800-205-9347, or requesting in writing to: Inspired, PO Box 31, Manhattan Beach, CA 90267

5. Hardware and Software Requirements.

In order to access, view, and retain E-Communications that we make available to you, you must have:

  • The Inspired mobile app installed on a compatible iPhone 5s or greater, running iOS 10 or higher
  • An e-mail account and e-mail client software, and
  • Chrome 48, Safari 9, or equivalent; cookies and JavaScript enabled.
6. Requesting Paper Copies.

We will not send you a paper copy of any E-Communication unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an E-Communication by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the E-Communication to you. To request a paper copy, contact us by calling Customer Service at 800-205-9347, or requesting in writing to: Inspired, PO Box 31, Manhattan Beach, CA 90267. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any required disclosure or communication that you have authorized us to provide electronically.

7. Communications in Writing.

All required disclosures and communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Disclosure and any other E-Communication that is important to you.

8. Federal Law.

You acknowledge and agree that your consent to E-Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

9. Termination/Changes.

We reserve the right, in our sole discretion, to discontinue the provision of your E-Communications, or to terminate or change the terms and conditions on which we provide E-Communications. We will provide you with notice of any such termination or change as required by law.